Consulting
I am passionate about retail horticulture, and passionate about helping you solve your problems. But I never promise what I cannot deliver.
As a bespoke consultant, I can:
- Tailor strategies to your needs
- Give practical, no-nonsense viable advice.
- Help with your one-off projects, problems or issues
- Programme activities, as required.
- Use measurement to improve business performance
I prefer face-to-face consultations, as I find this works best.
Mentoring
Sometimes all you need is a fresh pair of eyes or just someone to bounce ideas off. This helps you to stay focused and proactive.
Common areas of mentoring include assistance with:
- Implementation of programs and initiatives
- Analysing data and KPI’s
- Training outcomes
- Setting priorities
- Regular contact and support
Training
Training can be a very cost-effective way to 'up skill’ and will result in an immediate uplift in performance. training is appropriately styled to each client’s needs.
While training is a serious topic I endeavor to bring a sense of fun to each session.
Training can be at your premises at a time that suits you or I can organise an of site venue.
Common areas of training include:
Customer service
Why the customer is important
Knowing the right way to sell
Handling complaints
Merchandising
To maximise sales
Reduce wastage
Improve margins
Inventory control
Selecting ranges to stock
Receiving goods
Managing shrinkage
Marketing
Planning
Internal & external
Social media